Structured IT has many partners and clients across North America and Overseas.  We see how Outsourcing, especially Help Desk support, has grown in popularity and we can offer this service to our clients at highly competitive prices.

Depending on the level of Help Desk support needed we can provide support for shrink-wrapped software all the way to full Service Desk support which includes services from supporting custom applications to handling change management. 

All of our Help Desk implementations use the principles in ITIL Foundations for the purpose standardization and compliance.

A sample of our services related to IT Outsourcing can be seen below:

• Configuration Management
• Service Desk Management
• Change Management
• Release Management
• Service Level Management
• Availability Management
• Capacity Management
• Continuity Management